LEGAL & PRIVACY
Privacy Policy
This Privacy Policy explains how Foshan Liqia Hardware Products
Co., Ltd. collects, uses, stores, shares and protects personal
information when you visit the LIQIA website, contact our team,
submit a product inquiry or communicate with us.
1. Who We Are
This website is operated by
Foshan Liqia Hardware Products Co., Ltd.,
also referred to in this Privacy Policy as
“LIQIA,” “we,” “us” or “our.”
Company:
Foshan Liqia Hardware Products Co., Ltd.
Factory and business address:
No. 329 Lianjiang Road, Libei, Dali Town,
Nanhai District, Foshan, Guangdong 528231, China
Email:
591489206@qq.com
Telephone / WhatsApp:
+86 185 7840 3619
WeChat:
L18578403619
For applicable privacy laws, Foshan Liqia Hardware Products
Co., Ltd. is generally the controller or personal information
processor responsible for the personal information described
in this Privacy Policy.
2. Scope of This Policy
This Privacy Policy applies when you:
- visit or browse this website;
- view our beauty device products and manufacturing services;
- submit a contact form or product inquiry;
- add products to an inquiry cart;
- request a quotation, sample or product information;
- discuss an OEM, ODM or private label project with us;
- contact us by email, telephone, WhatsApp or WeChat;
- visit our factory or arrange a business meeting;
- become a customer, supplier or business partner.
This Policy does not govern third-party websites, platforms
or services that have their own privacy notices.
3. Information We Collect
3.1 Information you provide directly
Depending on how you interact with us, you may provide:
- your name;
- business email address;
- telephone or mobile number;
- WhatsApp number or WeChat ID;
- country or region;
- company name, job title and business type;
- shipping, billing or business address;
- products you are interested in;
- estimated order quantity;
- customisation, packaging or private label requirements;
- drawings, specifications, reference images or project files;
- inquiry notes and other communications;
- quotation, sample, order and transaction information;
- factory visit or meeting information.
3.2 Information collected automatically
When you visit the website, our systems or service providers
may automatically receive technical information such as:
- internet protocol address;
- browser type and browser version;
- device type and operating system;
- language and approximate geographic region;
- referring website or search source;
- pages viewed and links selected;
- date, time and duration of a visit;
- error logs, security events and diagnostic information;
- cookie identifiers and consent preferences.
3.3 Information relating to business transactions
If you request a quotation, sample or order, we may process
information necessary to prepare, perform and administer the
business relationship, including product requirements,
quantities, pricing, delivery instructions, invoice details,
payment status and shipping information.
3.4 Sensitive personal information
We do not intentionally request sensitive personal information
through this website. Please do not submit government
identification numbers, medical information, biometric
information, account passwords or other sensitive information
unless we specifically request it for a lawful and necessary
purpose.
4. How We Collect Information
We collect personal information:
- directly from contact and inquiry forms;
- through product inquiry and inquiry-cart functions;
- when you send an email or make a telephone call;
- when you contact us through WhatsApp or WeChat;
- during quotation, sample, order and project discussions;
- during meetings, exhibitions or factory visits;
- automatically through website logs and cookies;
- from authorised representatives of your company;
-
from public business sources where lawful and relevant to
business-to-business communications.
5. How and Why We Use Information
| Purpose | Typical information | Legal basis where applicable |
|---|---|---|
| Responding to inquiries |
Name, email, phone number, company, country, inquiry details and requested products |
Steps requested before entering a contract, legitimate business interests or consent |
| Preparing quotations and samples |
Product requirements, quantities, specifications, addresses and project communications | Pre-contractual steps and performance of a contract |
| Managing OEM, ODM and private label projects |
Product designs, technical requirements, packaging, quality specifications and project communications | Performance of a contract and legitimate interests |
| Processing orders and deliveries |
Contact details, order records, invoice information, delivery address and shipping instructions | Performance of a contract and legal obligations |
| Providing customer service |
Communications, product details, complaints, warranty information and service records | Performance of a contract and legitimate interests |
| Protecting the website and our business |
IP address, device information, logs, security events and suspected fraudulent activity | Legitimate interests and legal obligations |
| Improving website performance |
Page views, technical diagnostics, browsing events and aggregated website statistics |
Consent where required or legitimate interests where legally permitted |
| Business communications and marketing |
Name, business email, company, interests and communication preferences | Consent or legitimate interests where legally permitted |
| Compliance and dispute resolution |
Contracts, invoices, correspondence, transaction records and other relevant evidence | Legal obligations and legitimate interests |
Where processing is based on consent, you may withdraw that
consent at any time. Withdrawal does not affect processing
that was lawful before the withdrawal.
Where we rely on legitimate interests, those interests may
include responding to business inquiries, maintaining
customer relationships, preventing fraud, securing the
website and improving our services.
7. Third-Party Services and External Links
The website may provide links to or integrate services
operated by third parties.
7.1 Google Maps
Our Contact page may display or link to Google Maps to show
our factory location and provide directions. When you load
or interact with Google Maps, Google may process your IP
address, device details, location information and usage data
under its own privacy terms.
7.2 WhatsApp
If you select a WhatsApp link or communicate with us through
WhatsApp, the information you provide will also be processed
by WhatsApp and its affiliated companies under their own
privacy policies.
7.3 WeChat
If you contact us through WeChat, the information you provide
may also be processed by the operator of WeChat under its own
terms and privacy policies.
7.4 Email and telephone providers
Messages and calls may be processed through the relevant
telecommunications, internet or email service providers.
7.5 Social media and external websites
Links to social media pages, suppliers, logistics providers
or other external websites are governed by the privacy
practices of those third parties. We do not control their
independent processing activities.
8. How We Share Information
We do not disclose personal information to unrelated third
parties except where necessary for the purposes described in
this Policy or where required by law.
Personal information may be shared with:
- website hosting, maintenance, cybersecurity and IT providers;
- email, communication and customer-management providers;
- authorised employees and company representatives;
- product development, manufacturing and quality-control teams;
- packaging, logistics, freight forwarding and delivery providers;
- banks, payment processors and financial institutions where needed;
- accountants, auditors, insurers, consultants and legal advisers;
- government authorities, courts or regulators where legally required;
-
a purchaser, investor or successor in connection with a merger,
restructuring, financing or transfer of business assets.
Service providers are permitted to process information only
for authorised purposes and are expected to apply appropriate
confidentiality and security protections.
9. International Data Transfers
LIQIA is located in the People’s Republic of China. If you
contact us from another country, your personal information
may be transferred to and processed in China.
Our service providers, communication platforms, logistics
providers or business partners may also process information
in other countries. Privacy and data protection laws in those
countries may differ from the laws in your country.
Where required by applicable law, we will use an appropriate
transfer mechanism or safeguard, such as contractual
protections, consent, an adequacy mechanism or another
legally permitted basis.
10. Data Retention
We retain personal information only for as long as reasonably
necessary for the purposes for which it was collected,
including business, contractual, tax, accounting, security
and legal requirements.
Typical retention considerations include:
-
general inquiries may be retained for up to three years
after the last meaningful communication; -
quotation, customer and project records may be retained
for the duration of the business relationship and an
appropriate period afterwards; -
invoices, contracts and accounting records may be retained
for the period required by applicable law; -
website and security logs may be retained for a limited
period needed for security, troubleshooting and fraud prevention; -
marketing contact information may be retained until you
unsubscribe, object or the information is no longer relevant; -
consent and privacy-request records may be retained where
needed to demonstrate compliance.
We may retain information for a longer period where necessary
to establish, exercise or defend legal claims, investigate
fraud or comply with a legal requirement.
11. Data Security
We use reasonable administrative, organisational and
technical measures intended to protect personal information
against unauthorised access, loss, misuse, alteration,
disclosure or destruction.
These measures may include:
- restricted access to personal information;
- password and account-access controls;
- website encryption in transit where supported;
- security monitoring and software updates;
- backup and recovery procedures;
- confidentiality obligations for authorised personnel;
- appropriate controls for service providers.
No website, transmission method or storage system can be
guaranteed to be completely secure. You should not send
confidential trade secrets, passwords or highly sensitive
personal information through an unsecured form or message.
12. Your Privacy Rights
Depending on your location and applicable law, you may have
the right to:
- request confirmation that we process your information;
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of personal information;
- request restriction of certain processing;
- object to certain processing;
- withdraw consent where processing is based on consent;
- request a portable copy of certain information;
- opt out of direct marketing communications;
- submit a complaint to an applicable privacy regulator.
These rights may be subject to legal limitations. For example,
we may need to retain information to complete an order,
comply with accounting requirements, resolve a dispute or
establish legal claims.
How to submit a privacy request
Send your request to
591489206@qq.com
with the subject line
“Privacy Request.”
Please describe the right you wish to exercise and provide
enough information for us to locate the relevant records.
We may request reasonable verification before completing a
request. We will not request more verification information
than reasonably necessary.
13. Additional Information for EEA and UK Users
If the General Data Protection Regulation or UK data
protection law applies to our processing, the legal bases
we rely on may include:
- your consent;
- taking steps at your request before entering into a contract;
- performing a contract with you or your company;
- compliance with a legal obligation;
-
our legitimate interests, provided those interests are not
overridden by your rights and interests.
You may object to processing based on legitimate interests
and may withdraw consent at any time where consent is the
legal basis.
You may also lodge a complaint with the data protection
authority in the country where you live, work or believe
that an infringement occurred.
14. Additional Information for California Residents
If California privacy law applies to our processing, a
California resident may have rights to request information
about personal information collected, request correction,
request deletion and receive equal service when exercising
privacy rights.
The categories of personal information we may collect are
described in Section 3, the purposes are described in
Section 5, and the categories of recipients are described
in Section 8.
LIQIA does not sell personal information in exchange for
monetary payment. If we enable technology that constitutes
a “sale” or “sharing” under applicable California law, we
will provide the legally required notice and opt-out method.
An authorised agent may submit a request on your behalf
where permitted by law. We may require proof of the agent’s
authority and verification of your identity.
15. Additional Information for Users in Mainland China
Where the Personal Information Protection Law of the
People’s Republic of China applies, we process personal
information in accordance with principles of lawfulness,
necessity, good faith, openness and transparency.
Subject to applicable law, individuals may request access,
copying, correction, supplementation or deletion of their
personal information and may request an explanation of our
personal information processing rules.
Where separate consent or another specific legal requirement
applies to sensitive information, cross-border transfers or
disclosure to another processor, we will take the steps
required by applicable law.
16. Children’s Privacy
This website is intended for business customers, brands,
distributors, retailers and professional users. It is not
directed to children.
We do not knowingly collect personal information from
children through this website. If you believe a child has
provided personal information to us without appropriate
authorisation, please contact us so that we can investigate
and take appropriate action.
17. Automated Decision-Making
We do not use personal information collected through this
website to make decisions based solely on automated
processing that produce legal or similarly significant
effects on individuals.
18. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our
website, business practices, service providers or applicable
laws.
The updated version will be published on this page with a
revised “Last updated” date. Where required, we may provide
additional notice or obtain consent for material changes.
19. Contact Us
For questions about this Privacy Policy or to exercise a
privacy right, contact:
Foshan Liqia Hardware Products Co., Ltd.
No. 329 Lianjiang Road, Libei, Dali Town,
Nanhai District, Foshan, Guangdong 528231, China
Email:
591489206@qq.com
Telephone:
+86 185 7840 3619
WhatsApp:
+86 185 7840 3619
WeChat: L18578403619
